Terms of Use

NOTE: This is placeholder text awaiting final legal review by the client and lawyer. The content is informational and subject to change.

Seller information

The seller and owner of the online shop is [company name], with its registered seat at [address], VAT (PIB): [PIB], registration number (MB): [MB]. Contact: [phone], [e-mail].

General terms

These terms govern the use of the website and the purchase of products. By using the website and placing an order you accept these terms in full.

Ordering

You place an order by adding products to the cart and completing checkout. After confirmation you receive a notification by e-mail.

• Choosing products and quantities
• Entering delivery details and the payment method
• Confirmation and receipt of the order

Prices

All prices are shown in dinars (RSD) with VAT included. Prices are shown with VAT, so the displayed price is final.

Payment

Supported payment methods:

• Cash on delivery - payment when the shipment is received.
• Bank transfer - payment against a proforma invoice to the current account.

Delivery

We deliver within the Republic of Serbia. For orders above [amount] RSD delivery is free; below that amount a fee of [amount] RSD applies.

Right of withdrawal

The consumer has the right to withdraw from the contract within 14 days of receiving the goods, without stating a reason, in line with the law.

Complaints and returns

The complaint and return procedure is described in detail on the Complaints and Returns page.

Dispute resolution

We seek to resolve any disputes amicably; otherwise the competent court has jurisdiction.

Closing provisions

We reserve the right to amend these terms. Amendments take effect upon publication on this page.